Hotels

Why book hotels with Oliey

Clear prices, real rooms, human help

Every rate shows the total for your stay with taxes, whether breakfast is included and whether you can cancel. We work with hotels directly and through established partners, and our team checks every reservation before sending your confirmation.

Combine a hotel with your flights for a flight + hotel package and save compared to booking separately. Need somewhere we do not list yet? Ask for a quote and we will find it.

When do I pay for my hotel?

Hotel rates booked through Oliey are normally paid in full when you book. If a rate requires you to pay some or all of the price at the hotel, we show this clearly before you confirm. Whichever rate you choose, many hotels ask for a card or a cash deposit on arrival to cover extras such as room service or minibar charges, which is released or refunded when you check out if nothing is owed.

Are city and tourist taxes included in the price?

Not always. Many destinations, including Paris, Rome, Barcelona, Amsterdam and Dubai, charge a local tax per person or per room for each night. These taxes are often collected by the hotel at check-in or check-out, so they may not be included in the price you pay us. Where we know about a local tax, we show it in the booking details. Resort fees and parking charges are usually paid at the hotel too.

What time can I check in and check out?

Check-in and check-out times are set by each hotel and shown in your booking confirmation. Many hotels allow check-in from mid-afternoon and ask guests to leave by late morning. If you are arriving early or leaving late, we can pass a request to the hotel, but it depends on availability and the hotel may charge for it. If you will arrive late at night, let us know so the hotel keeps your room.

Can I request a particular room, bed type or a cot?

Yes. Add your request when you book, or email us afterwards with your booking reference, and we will pass it to the hotel. Requests such as adjoining rooms, a high floor, a cot or a quiet room are at the hotel's discretion and cannot be guaranteed unless they are part of the room type you booked. If something is essential, such as an accessible room, choose a room type that includes it or ask us to check with the hotel before you book.

Can I cancel my hotel booking?

It depends on the rate you booked. Free cancellation rates can be cancelled without a hotel charge up to the deadline shown in your booking, which is set by the hotel and usually based on its local time. After the deadline, or on a non-refundable rate, the hotel normally keeps some or all of the payment. To cancel, email contact@oliey.com with your booking reference before the deadline. We confirm any costs, including our service fee, before cancelling.